App terms

Last updated: 20 October 2026

Purabi Microfinance is operated by Purabi Microfinance Private Limited (CIN U64990WB2025PTC282461) for existing customers with branch-issued access.

Using the app

You can view your authorized existing loan accounts, EMI schedules and recorded payments or charges, change your app password, and contact support. The app does not accept loan applications, approve or disburse loans, collect payments, or allow changes to financial records. Access is provided without an app subscription; your network provider may charge for data.

Credentials and security

Use only your own customer account. Keep your password private, sign out on shared devices, and contact us promptly if you suspect unauthorized access. Do not attempt to access another customer's information or interfere with the service. Access may be suspended to protect an account or investigate misuse; contact support to resolve access problems.

Understanding the records

Figures reflect records posted at the time of refresh. A paid EMI entry may include allocations or adjustments and does not always represent a separate cash receipt. Monthly interest entries do not necessarily reduce principal. Schedule totals are not a settlement quote. Contact your branch for reconciliation, a missing payment or an official settlement amount.

Loan agreements and service availability

These app terms describe access to the portal and do not replace or amend your loan agreement, repayment obligations or statutory consumer rights. Temporary interruptions or delayed posting may occur; contact your branch if the app is unavailable or records appear incorrect. An app access removal request does not cancel a loan.

Support and privacy

Email purabimicrofinance@gmail.com or call +91 78658 64474 for help, complaints or privacy requests. See our privacy notice and app access and data request process.